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DHL
Washington DC, DC, United States
8 days ago
DHL
Washington DC, DC, United States
9 days ago

Description

Start your career today......

DHL currently has an opening for a Field Services Clerical Agent (Casual) at our Washington, DC facility. The Service Agent will work to provide operational support to ensure efficient and timely pick-up and delivery handling of customer materials and provides operational support for the Service Center. The Service Agent will also ensure compliance with safety, security, regulatory, and company policies.

Job Summary:
  • Provides operational support at service center to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. Ensures compliance with safety, security, regulatory, and company policies.

  • Tasks:
  • Provides customer service, and operational support for the Service Center.
  • Answers phone and greets visitors.
  • Resolves billing problems in relation to the Service Center.
  • Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments.
  • Communicates with Sales/Service to resolve customer problems.
  • Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments.
  • May process or prepare import/export documentation and assist in the customs clearance process in some markets.


  • Skills & Qualifications:
  • Must pass Haz Mat training during first week ofemployment
  • Entry level service, production, or support role requiring basicskills;
  • Can perform the basic tasks within the function;
  • HS diploma or GED required;
  • Strong verbal and written communication skills;
  • Strong computer skills/experience (MS Word, Excel and Outlook);
  • Generally 0-2 years of experience in area of responsibility
  • Explore and learn about DHL's culture, specialevents, and interesting spotlights at: https://www.youtube.com/user/dhl

    DHL is an equal opportunityemployer. We evaluate qualified applicants without regard to race, color,religion, sex, sexual orientation, gender identity, national origin,disability, veteran status, or any other protected characteristic. TheEEO is the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

    ","occupationalCategory":"Warehouse and Package Handling
    Requisition #: EX2100DHF

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    Job Information

    • Job ID: 61109659
    • Location:
      Washington DC, Dist. Columbia, United States
    • Position Title: Field Services Clerical Operations Agent (Casual Agent - THIS IS NOT A FT POSITION) - Washington, DC
    • Company Name: DHL
    • Job Type: Part-Time
    Transportation / Shipping
    Plantation , FL , US

    Career opportunities within DHL are as diverse as our teams all over the world. With over 480.000 employees in the Deutsche Post DHL Group in over 220 countries and territories, we connect people, improving their lives.

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